🏢About Our Expertise
We are a high-tech enterprise specializing in natural health food ingredients. With the mission of "Empowering the bioindustry with technology and safeguarding the origin of health with craftsmanship", our team has established a full industrial chain service system covering R&D, production, processing, sales and technology transformation. We are committed to providing high-quality biological products and technical solutions for the fields of medicine, health and food.
❓Frequently Asked Questions
What certificates do you have?
We hold EU Organic, USDA Organic, ISO, Kosher, Halal, Business License, and Food Management License.
How do you ensure quality control?
Our process includes a high-grade clean workshop and an inspection center equipped with HPLC and GC instruments. We test every batch and cooperate with third-party agencies for heavy metals, pesticide residues, and allergen testing.
What kind of payment methods do you support?
We support T/T, Trade Assurance, Paypal, Western Union, Alipay, Credit Card, and L/C.
What are the shipping methods and delivery times?
Methods: DHL, Fedex, Air Shipping, and Sea Shipping. Time: 4-8 days by air or 20-30 days by sea.
How do you guarantee after-sale service?
If any issue occurs regarding quality or quantity, we solve it instantly. We also maintain a recall system for necessary situations.
Can I request a sample before bulk order?
Yes, we provide samples for quality evaluation and testing purposes to ensure the product meets your specific requirements.
Rubrum Biologics
